ravel insurance rules (cases that are insured duty)

Taking the following steps will help speed up the payment process and ensure that no problems occur.

Taking the following steps will help speed up the payment process and ensure that no problems occur.

Submit a claim for damages

Request assistance, contact the 24-hour international response centers (non-English speakers can contact the Iran office) and in this call provide their information, insurance details, telephone and a brief description of the incident.

Notification of damages, you must contact the insurance company within 168 hours (7 days) after hospitalization or medical advice. Otherwise, his damage costs will not be paid. If the person is in danger of death, the above rules will not apply to him. He should go to the hospital immediately and contact the insurance company as soon as possible.

Medical transfer

Full information of the patient’s passenger, hospital and treating physician must be provided.

The medical team or insurance agents will check with the insurer and confirm the terms.

The insurance company, with the consent of the doctor, identifies the means of transport and the insured must deliver the unused ticket to the insurance company or pay the equivalent.

Other conditions

The insured must act quickly to treat and prevent the spread of the disease and problem.

The insured must submit to the company any document from which the insurance can compensate its damages.

This post is also available in: Persian

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